Attorneys and Representation

The Department of Workers' Claims Due to the complexity of the claims process, most injured workers hire an attorney to file a workers' compensation claim for them. Nevertheless, employees may choose to represent themselves, but they will be held to the same standards as attorneys who present workers' compensation claims.

The Department of Workers' Claims employs specialists to assist a claimant who is not assisted by an attorney in completing the claims forms and in gathering information needed for a claim. However, these specialists cannot provide legal advice or act as a person's legal representative.

You can reach a specialist/ombudsman by e-mail at KYWC.Ombudsman_SpecialistServices@ky.gov or you can call them at 800-554-8601.