The functions of the division include:

• Serving as a neutral and reliable information source for employees, employers, medical providers and other program participants.
• Responding to inquiries and complaints about the system and participants in the program.
• Advising all parties of their rights and obligations under Kentucky Workers' Compensation Law.
• Mediating disputes.
• Assisting workers in obtaining medical reports and other documents necessary for a claim for benefits and assist in completing claim forms.
• Facilitating evaluation of injured workers to ascertain the feasibility of vocational rehabilitation.
• Performing other duties as required by the Commissioner.

All specialists are knowledgeable about Kentucky Workers' Compensation and applicable procedures. Specialists are located in two sites in Kentucky.

Offices

Frankfort – Main Office

​Director

Specialists

Additional Questions