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Online Open Records System-Now Live!

The Department of Workers’ Claims is excited to offer an Online Open Records System. The web portal may be accessed by clicking the following link:

https://kydwc.newebportal.com/Public/Home.aspx

This online system will allow you to purchase records via credit card in an online environment and allow for electronic retrieval of documents. This has long been a goal of the Department of Workers’ Claims and we are pleased to make it a reality! If you have any questions regarding the open records portal, please contact Ashley Estep at Ashley.Estep@ky.gov or 502-782-4429 for assistance.

The Department will continue to process faxed and mailed requests in the *traditional fashion. The pricing is going to change to allow us to provide this service to you; please note the updated price per page rates for all requests.

$0.15 per page/ computer copies plus $2.50 processing fee per request
$0.75 per page/ microfilm requests plus $5.00 processing fee per request
$5.00 per request for certification
4% per request processed online (processing fee for credit card payments)

*Postage will be charged for mailed and faxed requests as in the past. As well, we will continue to accept the same forms of payment for traditionally filed requests, which are checks, money orders and cash.

The Open Records Section responds to requests for claim and first report information pursuant to KRS 61.872(2). Requests are received from a variety of outside parties including attorneys, insurance carriers, employers, the Social Security Administration and the general public. .

Available to prospective employers through the Open Records Section, is a service of pre-employment screening. Effective November 1, 2012, the Department of Workers' Claims will require pre-payment for all pre-employment requests pursuant to KRS 61.874(1). Requests must be mailed with payment at the time of submission. Please include the person's name, full Social Security Number, your return mailing address and $2.00 per name requested. Requests will not be processed and will be returned if full payment is not included and/or the request is not legible.

Pursuant to KRS 150.170, the Open Records Section also verifies workers’ compensation awards for the Department of Fish and Wildlife for individuals applying for free hunting and fishing licenses.

Effective October 11, 2010 there will be a $35.00 fee on all returned checks.

Q: How do I make an Open Records request for specific individuals?

A: Open Records Request Form

Forward a written request for the documents either by mail or fax to:

Kentucky Department of Workers’ Claims

Attn: Open Records

657 Chamberlin Avenue

Frankfort, KY 40601

Fax: (502) 564-5732

Q: What information is required in my request for these records?

A: You must provide the claimant’s name, social security number and/or the DWC Claim number if available. Please specify the document(s) of interest and return mailing address. Please include both the street address and P.O. Box if at all possible. Larger files may not be shipped to a P.O. Box. We do not fax documents.

Q: How long will it take to process my request?

A: Cost estimates are typically mailed back to the requester in 2-3 business days. Records are mailed when payment is received.

Q: What is the cost?

A: $0.15/page for computer copies and $0.75/page for microfilm copies plus shipping/handling costs.

Q: How do I obtain an application for the free hunting and fishing license?

A: You must contact the Department of Fish and Wildlife for this application.

Phone: 1-800-858-1549.

Section Text1: Open Records Section Supervisor: Ashley Estep
E-mail: ashley.estep@ky.gov
Phone:502-782-4429
Fax: 502-564-5732

Section Title1: Contact

Contact Info:

Department of Workers' Claims

657 Chamberlin Avenue

Frankfort KY 40601

Phone: (502) 564-5550

Email: Department of Workers' Claims

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